Privacy Policy

Privacy Policy

Last updated: November 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Seneca Living, 11099 Socrates Rdg St, Las Vegas, NV 89141.
  • Cookies are small files placed on Your device containing browsing data.
  • Country refers to Nevada, United States.
  • Device means any device that can access the Service such as a computer, cellphone, or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Usage Data refers to data collected automatically.
  • Website refers to Seneca Living, accessible at senecaliving.com
  • You means the individual accessing or using the Service.

 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask You to provide Personal Data including:

  • Email address
  • First and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically and may include:

  • IP address
  • Browser type/version
  • Pages visited
  • Time/date of visits
  • Unique device identifiers

Tracking Technologies and Cookies

We use Cookies and similar technologies to improve the Service.

 

SMS Communications, Text Messaging Consent & Data Use

By voluntarily providing your mobile phone number on our website, contact forms, tour requests, event sign-ups, or any digital interaction with Seneca, you expressly consent to receive SMS/text messages from Seneca and its affiliated brand, Christopher Homes. These messages may include community updates, availability notifications, appointment confirmations, resident alerts, or exclusive offers related to our homes and services.

You may opt out at any time by replying “STOP.” Reply “HELP” for help. Message and data rates may apply depending on your mobile carrier. You may receive up to 3 messages per month.

 

The mobile phone number, SMS opt-in consent, and any related data you provide for text messaging will be used solely for the purpose of delivering SMS communications.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

SMS information is only shared with our authorized messaging provider as necessary to deliver the messages, and never for marketing or promotional use.

 

Use of Your Personal Data

The Company may use Personal Data:

  • To provide and maintain the Service
  • To manage Your Account
  • For contract performance
  • To contact You (email, phone, SMS)
  • To provide news, special offers, and information
  • To manage requests
  • For business transfers
  • For analytics and improvements

 

Sharing of Information

We may share Your personal information with:

  • Service Providers
  • Business transfer parties
  • Affiliates
  • Business partners
  • Other users
  • With Your consent

 

***The mobile phone number, SMS opt-in consent and related records used for text messaging are excluded from the categories of personal information we may otherwise disclose under this section.***

 

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

 

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

 

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

 

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

 

Our Service may give You the ability to delete certain information about You from within the Service.

 

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

 

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

 

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

 

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

 

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

 

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

 

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

 

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Additional Disclosures (SMS Compliance Confirmation)

Third Parties that Help Provide the Messaging Service:

We may share SMS communications data only with the messaging platform provider.

***All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.***

 

CCPA/CPRA – California Privacy Rights

Your California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include:

  • Right to Know– You have the right to request that we disclose the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.
  • Right to Access– You have the right to request a copy of the personal information we have collected about you in the past 12 months.
  • Right to Delete– You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (such as when retention is required by law).
  • Right to Correct– You have the right to request correction of inaccurate personal information we maintain about you.
  • Right to Opt-Out of Sale/Sharing– We do not sell personal information for monetary value, but we may share data (such as with advertising and analytics providers) that could be considered a “sale” or “share” under California law. You may opt out of such sharing by visiting our Do Not Sell or Share My Personal Information page.
  • Right to Limit Use of Sensitive Personal Information– We do not use or disclose sensitive personal information for purposes other than those permitted under the CPRA.

 

How to Exercise Your Rights
To exercise any of these rights, you may:

  • Email us at info@senecaliving.com
  • Call us at 725-262-3494

We will verify your identity before fulfilling your request. You may also designate an authorized agent to make a request on your behalf.

 

Fair Housing Compliance

Seneca Living complies with the Fair Housing Act and all applicable state and local housing laws. We do not discriminate on the basis of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity.

 

Contact Us

If you have any questions about this Privacy Policy, You can contact us: